Friday, July 3, 2015

Acknowledgement Of Receipt

In my ministry experience, if one should run into any difficulty with an authority -- say hospitals, police, attorneys, or church -- the first and most basic step is to put it in writing and to receive acknowledgement of receipt. So important is acknowledgement of receipt that if one does not receive it, I would advise: no matter how important the issue (once you have checked that it didn't get lost in the mail or something), shut it all down, and start again, or think again. Why attach such importance to such a small thing? Without acknowledgement of receipt, a recipient may later deny any knowledge of a matter. Without acknowledgement of receipt, there may be confusion over due dates -- or worse, critical cut-offs. Without acknowledgement of receipt, a case may be decided without you knowing what was taken into consideration, or whether a document was read before or after things were decided. And so on ... OBSERVATION: In my view, one can't afford to find oneself in such situations. While, on the surface of it, acknowledgement of receipt is a seemingly small thing, it is critical. And if it were faithfully done in our country, a lot of woes that we experience would be set aside.

No comments: