Wednesday, December 2, 2015

Sympathetic Banking

Recently my bank, First National Bank, presented me with a few pages of terms and conditions -- asking me to approve them before I could continue my banking. It was difficult reading -- and I have two postgraduate degrees. I sent them a note: this was not sympathetic to the broader public I know. What about them? How should they get past these pages? To their credit, First National Bank called me up and discussed it with me. OBSERVATION: In ministry, I have found that poorer people have hurdles one wouldn't normally think of. A few of these hurdles have to do with banking (hurdles more serious than this).

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