I needed to forward to the Health Professions Council (HPCSA) a note from the Human Rights Commission. On its main Contact page, the HPCSA lists its primary e-mail seven times. I sent the note to the HPCSA via primary e-mail therefore, which responded thus:
Their primary e-mail was therefore "closed" -- in spite of appearing all over the Contact page. The HPCSA now advised (above) that one should use custhelp instead. I therefore contacted custhelp. I now received the following response:
custhelp was inoperational -- it was "under construction". It seemed, therefore, that there was no general communication with the HPCSA in writing. OBSERVATION: A friend of mine, who has been in government service, says (rightly or wrongly) that this is called "throttling" -- a method that government bodies use to reduce their work load. One could, alternatively, make a telephone call. But I personally avoid this, as one then has no record of what was said. Besides, in this case I needed to send a note.
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