Thursday, May 22, 2014
Difficult Customers
I was on my old urban turf yesterday, where a man said to me: "Thank you Sir for not being difficult like the other customers." I said to him: "I know the other customers!" This is a feature of urban life. One doesn't find such difficult customers, as a rule, in suburbia, or out in the country. For this reason, urban ministry requires mettle. OBSERVATION: I have often been asked the reasons for this. I have probably replied, most often, that urban dwellers lack the 'normal' interests of family, garden, pets, and so on. It tends to be a fragmented society.
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